Privacy Policy

Last updated April 23, 2026

This Privacy Notice for Alcide Automations (doing business as Alcide Automations) ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://alcideautomations.com or use our AI Receptionist service.

Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you still have questions, please contact us at evanalcide@alcideautomations.com.

Summary of Key Points

We collect personal information you provide (name, phone, email) to deliver our AI receptionist and appointment booking services. We do not sell your personal information. We use cookies and basic tracking technologies. We offer AI-powered products. You have rights to access, correct, or delete your data.

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information that you voluntarily provide, including:

• Names
• Phone numbers
• Email addresses
• Mailing addresses (for appointment scheduling)

Sensitive Information: We do not process sensitive information.

Information Automatically Collected

We automatically collect certain information when you visit our Services, such as your IP address, browser type, device characteristics, and usage data. We also collect information through cookies and similar tracking technologies.

2. How Do We Process Your Information?

We process your personal information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Specifically:

• To deliver and facilitate our AI receptionist and appointment booking services
• To send you SMS appointment confirmations and reminders
• To respond to your inquiries and provide customer support

3. When and With Whom Do We Share Your Information?

We may share information in the following situations:

• Business Transfers: In connection with any merger, sale, or acquisition of our business.
• Service Providers: With third-party vendors who help us deliver our services (e.g., calendar integrations, SMS providers).

We have not sold or shared personal information to third parties for commercial purposes in the past 12 months and will not do so in the future.

4. Do We Use Cookies and Other Tracking Technologies?

Yes. We may use cookies and similar tracking technologies (like web beacons) to gather information when you interact with our Services. These help maintain security, fix bugs, save preferences, and assist with basic site functions. You can set your browser to reject cookies, though this may affect certain features.

5. Do We Offer Artificial Intelligence-Based Products?

Yes. As part of our Services, we offer AI-powered products including our AI Receptionist, which handles phone calls, books appointments, and sends automated SMS reminders. All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third-party AI providers.

6. How Long Do We Keep Your Information?

We keep your personal information only as long as necessary for the purposes outlined in this notice, unless a longer retention period is required by law. When no longer needed, we delete or anonymize your information.

7. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the Internet can be guaranteed 100% secure. You access the Services at your own risk.

8. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. If you become aware of any data collected from children under 18, please contact us at evanalcide@alcideautomations.com.

9. What Are Your Privacy Rights?

Depending on your location, you may have the right to access, correct, or delete your personal information, and to withdraw consent for processing. To exercise your rights, email us at evanalcide@alcideautomations.com or call 443-613-1026.

10. Controls for Do-Not-Track Features

We do not currently respond to Do-Not-Track browser signals as no uniform standard has been finalized.

11. Do United States Residents Have Specific Privacy Rights?

If you are a resident of California, Colorado, Connecticut, or other applicable states, you may have additional rights regarding your personal information, including the right to know, access, correct, delete, and opt out of the sale of personal data. Contact us to exercise these rights.

12. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated date at the top of this notice.

13. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at evanalcide@alcideautomations.com or call 443-613-1026.

Alcide Automations
1118 Sturbridge Road
Fallston, MD 21047
United States

14. How Can You Review, Update, or Delete the Data We Collect From You?

Based on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. To submit a request, email us at evanalcide@alcideautomations.com.

This Privacy Policy was created using Termly's Privacy Policy Generator.